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We frequently survey 1000s of cellular phone customers therefore we could inform you precisely how Three compares with other phone that is mobile.
Exactly just How good is Three mobile? 2019 That? Mobile provider satisfaction study
Before applying for an innovative new phone deal, read our report on Three to observe how it did inside our regular phone satisfaction survey that is mobile.
Inside our latest study we talked to significantly more than 6,100 genuine clients from 13 of this phone providers that are biggest including EE, O2, Vodafone and Three. They told us just what they considered their phone business, through the customer support being offered towards the value for the money they have.
In this review that is in-depth of mobile, we are going to:
- Provide the full break down of exactly how its customers ranked it for key facets, including customer care, value for cash and incentives.
- Report quotes from real Three mobile clients on their experiences.
- Inform you be it A which? Suggested Company.
Only logged-in Which? Members can view the total leads to the dining table below. You can get instant access by joining Which if you’re not yet a member? Today.
Exactly just How good is Three’s mobile coverage? Three’s mobile discounts and incentives
Three provides 3G and 4G protection, although its not enough a 2G community ensures that if there is no 3G sign, then calls will drop down (this is simply not the truth for EE, O2 or Vodafone).
Within our analysis that is latest of 3G and 4G phone coverage, done along with protection specialists OpenSignal, we unearthed that Three offers excellent 3G and 4G download rates. Nevertheless, clients utilising the Three system will be the minimum probably be in a position to access a signal that is 4g.
You should check protection in your geographical area simply by using our free interactive protection map. Simply enter your postcode in to the map plus it shall inform you exactly how good Three’s signal is in your neighborhood, in addition to comparing it aided by the other providers.
Three’s pay-monthly discounts are targeted at those who desire to browse the net on the phone, and all sorts of feature a information package, from 500MB to a limitless allowance.
Providing you with limitless information is really uncommon, and also this makes Three a unique option if you should be an extremely heavy user. Bear in mind, however, that there’s a limitation if you utilize your smartphone being a modem in order to connect other products such as for instance laptop computers and pills (also referred to as tethering).
All Three Sims which have a lot more than 12GB come with Go Binge, that allows 2nd chance payday loans direct lender pennsylvania one to utilize apps that are certain as Netflix and Apple musical without burning up your computer data.
Three has one pay-as-you-go (PAYG) deal – its 321 tariff. Rates with this deal have become value that is good with phone telephone calls costing simply 3p one minute, texts 2p each and information 1p/MB (you may also purchase packages of moments, texts and information). Consequently, most customers that are PAYG surveyed invested less than ?10/month.
Three is a well-established phone provider and has now a real existence on many UK high streets – you’ll find your nearest shop utilising the Three shop locator.
Instead you may get information by calling Three’s consumer solutions on 333 ( from the Three phone that is mobile or 0333 300 3333.
Complaints around three
Telecoms regulator Ofcom frequently publishes all about how many complaints it gets in regards to the main mobile providers.
With its report that is latest, since the very very first quarter of 2019 (January to March), Three produced a below-average standard of complaints – three per 100,000. Whilst it can’t match Tesco Cellphone’s extremely rate that is lowone per 100,000 clients), it really is half the level of complaints created by the worst offenders, Vodafone and Virgin mobile phone (six per 100,000).
Browse in-depth reviews of the many major phone companies within our mobile providers guide.
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